Health Alert

Important Coronavirus Update

Coronavirus Disease 2019, or COVID-19, is a new respiratory virus first identified in Wuhan, Hubei Province, China. The World Health Organization (WHO) recently declared COVID-19 a global pandemic. If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a presumptive positive or confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office. For more information regarding the coronavirus, visit the Centers for Disease Control and Prevention (CDC) website.

As leaders in mental healthcare, we are making every effort to avoid inciting unnecessary panic or anxiety among our clients and families, and we are taking every measure to protect them – along with our employees – during this dynamic situation. We are closely monitoring information provided by key government, regulatory and local entities in the interest of protecting the health and safety of our clients, staff and community, the following have been implemented.

Facility Services and Programs

  • Our facility is fully operational. We are monitoring for symptoms in students and staff. We are taking proactive steps to keep our students and team members safe. We are actively monitoring and responding to all recommendations made by the CDC and our local regulatory and health authorities.

  • We have implemented additional training for all clients and employees on hand washing and hand sanitization. We are demanding strict client and employee compliance with washing and sanitizing hands thoroughly and often.

  • We have increased the frequency of the required cleaning and sanitization of our facility, including more frequent sanitization of surfaces and common areas.

Home Visit & Parent Weekend Suspension — New Temporary Policy

The following is in effect until further notice:

  • All home visits & onsite parent weekend activities have been suspended. No White River Students are allowed to return from or depart on a home visit until stability in the spread of the coronavirus is evident and health authorities indicate that it is medically safe for your child to travel. We are doing our best to come up with creative solutions for April 2020 parent weekend in effort to connect you to your loved ones.


The CDC recommends individuals and families follow everyday preventive measures:

  • Cover coughs and sneezes with a tissue, then dispose of the tissue.

  • Wash hands often with soap and water for at least 20 seconds; especially after using the bathroom, before eating, and after blowing your nose, coughing or sneezing.

  • If soap and water are not readily available, use an alcohol-based hand sanitizer with 60–95% alcohol.

  • Routinely clean frequently touched surfaces and objects.

  • Stay home when you are sick with respiratory disease symptoms.

  • The CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory illnesses, including coronavirus. You should only wear a mask if a health care professional recommends it or if you have the virus and are showing symptoms.

Thank you for your cooperation and for being an advocate for the health of your loved ones in our care.

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